Shipping policy

SHIPPING & DELIVERY

Because every story deserves to arrive safely.

Shipping Rates

  • Free shipping on all orders
  • $15 Express shipping 

Processing

  • Orders processed Monday–Friday
  • No P.O. Box delivery

Delivery Timeframes

  • Estimated 3–5 business days after dispatch

Responsibility

Notes To Poppy is not responsible for courier delays or incorrect address details.

Please note:
All shipping fees are non-refundable.

Order Processing

  • Orders are processed on business days only (Monday–Friday, excluding public holidays).
  • Orders placed on weekends or public holidays will be processed the next business day.
  • We are unable to ship to P.O. Boxes.

Shipping Timeframes

Standard Shipping:

  • Estimated delivery 3–5 business days after dispatch.

Delivery timeframes are estimates only. Once your order has been dispatched, it is handled by the carrier, and delivery speeds cannot be expedited.

Delivery Responsibility

Orders are shipped to the address provided at checkout.
Please ensure all details are correct, as address changes may not be possible once an order has been processed.

Notes To Poppy is not responsible for:

  • Delivery delays caused by third-party couriers
  • Non-delivery or mis-delivery due to incorrect or incomplete address information provided at checkout